If you have a few hours to spare, we would love to hear from you!
Volunteers are the driving force behind our organisation.
We have a number of roles currently available, with something to suit most people. All volunteers receive full support and training.
Warehouse, Foodbank and Food Pantry Volunteers
Our warehouses, Food Pantries and Foodbanks rely on a team of enthusiastic volunteers of all ages and backgrounds. There are a variety of openings on a rolling basis so if you are interested please complete an application form, making sure you indicate the days you are available each week so that we can try to match you to the most appropriate vacancy. Most of our volunteers in these roles work half or one full day every other week, but this is flexible.
Uniform Hub Volunteers
Help at the Uniform Hub by greeting and welcoming customers, finding the right items of uniform for them, sorting donations of uniform and keeping the store room in order. You may also be required to support with other tasks at the Community Hub including taking drop in enquiries, giving signposting advice and making referrals into our other services. Training will be given on this but you should feel confident sharing information with members of the public.
Other Volunteer Roles
We also have other opportunities for volunteers to support our work in other projects including our advice services, Next Steps programme and in our office. Some of these are listed below along with brief role descriptions. However these are not exhaustive, so if you have a set of skills you would like to share, do get in touch!
1 or 2 days per week every other week.
Support the CEO and the management team with general administrative work at our main hub, Victoria Centre. Duties will include but not be limited to: answering the phone, greeting visitors at the door, filing, organising diaries and room bookings. Experience in a similar sort of role is desirable but not absolutely essential, but any customer service experience will also be very useful!
Media and Fundraising Assistant
1 or 2 days per week.
Assist with day-to-day communications work including building up a bank of photos for media use, social media posts, keeping website up to date etc. Also handling fundraising enquiries, helping with the thanking of fundraisers and donors, and keeping an eye/ ear out for possible fundraising opportunities. Experience of social media as well as good digital literacy skills are highly desirable.
One session per week at a Foodbank or Food Pantry and the associated case work.
Full training is provided for this specialist role. What we are looking for are good organisational skills, a friendly and non-judgmental manner and a desire to help people.
The role will be to assist our clients with some/all of the following:
- Assisting them to make claims
- Challenging decisions if appropriate
- Offering advice
- Identify benefits they may be entitled to
- Offering information by telephone or email
- Signposting or referring clients on to other organisations where appropriate.
- Keeping accurate and up to date case notes
- On-going learning to ensure knowledge is kept up to date and accurate
Don’t hesitate to get in touch if you’d like to discuss any roles or opportunities further.
Completed application forms to be returned to email@example.com or Victoria Centre, 197a Sussex Road, Southport PR8 6DG.
PLEASE NOTE: all new volunteers will be expected to provide references, and some roles may require a Disclosure and Barring Service check (formerly CRB).
Thank you so much for your interest in volunteering with us!