What our clients have to say.

The Compassion Acts team work with thousands of people every year and make a big impact on the lives of real people every day. Every single person, couple or family we work with has their own story to tell.

We love hearing feedback on what we do because nobody is able to explain the impact of our services better than those we have helped.

Here are some testimonials from some clients we have recently worked with.


“If it wasn’t for you, I’d be homeless and starving. I wouldn’t be here now if you’d not helped me get back on my feet.”

“It was like the biggest weight had been lifted off my shoulders and I wasn’t alone. It gave me the confidence to deal with my problems and it’s changed every aspect of my life.

I felt like I would be stuck in a hole for years but now there’s light at the end of the tunnel.

I don’t have to worry about feeding the kids or having enough money to do fun family things. It’s helped in so many ways.”

”Lee was so friendly and courteous with a great sense of humour. He was very helpful and really went the extra mile, eager to help in any way he could. He made the process of finding out what support I was entitled to both easy and straightforward.

With my recent diagnosis and being fatigued, Lee was thorough, fast and informative, helping me be able to focus my energy for my many other demands such as numerous appointments and treatment.

Thank you so very much, the service you provided was and is exceptional.”

”I struggle to voice my daily living difficulties and challenges due to my condition as I sometimes feel embarrassed or shameful of some of the thing which provide the biggest challenges in my life.

Alison was really easy to talk to. Her compassion and understanding of my difficulties made me feel far more positive about what was a stressful situation from our first engagement.

Without her support I don’t think I would have had the motivation to continue with the appeal.”

”Compassion Acts came into our lives. They truly listened to us. Gave us tea and a warm hug. They took our information and proceeded to fight for what I was legally entitled to.

I was so grateful to these kind and loving people. They helped us to find immediate accommodation, even if just temporary at first.

Thanks to Compassion Acts I am now on Pension Credit and am entitled to Housing Benefit. We are no longer sleeping in our car”.

“I just want to say a huge thank you for the food you gave me today. I’ve instantly gone from trying to work out what I have left to give my daughter, to looking in the cupboard and having so much to choose from. We’ve each had a biscuit when we got home and that was the first thing I’ve eaten in almost 48 hours.”